Walking in someone else's shoes

Yesterday as I started my volunteer shift at MGH, I was reminded of last week's mentor training activity ("disability lunch"). As the title of this activity suggests, the point of this activity was for the mentors to pretend to have different conditions/disabilities and then see how the other mentors would react as they ate lunch together. After that event, we learned what it truly meant to walk inside someone else's shoes. Likewise with my volunteering I found myself walking inside of the shoes of each patient that I worked with. As I wheeled these patients in and out of different rooms and started talking with them, I slowly began to understand the emotions that each of these patients were going through and soon their obstacles became my own. While I wasn't going into surgery myself, by the end of that shift I was able to understand the fear and the pain that these patients were going through simply by listening to their story. Additionally, as a result of understanding these patients’ obstacles, I was able to complete another part of my job. I was able to lift these patients’ spirits up and encourage them as they prepared for their treatments. After that shift, I was better able to understand the lessons I learned in the “disability lunch.” Essentially, I realized that the point of walking in someone else's shoes is to learn how to understand a wide range of challenges and obstacles simply by understanding the people that experience them. Likewise, even in jobs outside of the health care system, often times in order to really stand out as a leader, it is necessary that one be able to understand other people's challenges. From politicians that have to understand their constituents to corporate CEO that have to understand the people that make up their market, in the end we are all required to understand each other. This makes more sense especially when I reflect back to President Obama’s political candidacy and how his speeches were able to incorporate the experiences of a diverse group of Americans.